Jargon, mumbo jumbo, and terms used at Accenture, as defined by ExposingEvilEmpire.com.
All of the definitions on this page are internal links that link to themselves, thus if you want to link to the Accenture definition on this page you can just scroll down to Accenture and click on it. Then in the address bar you would see http://ExposingEvilEmpire.com/accenture/glossary#accenture which links directly to that definition.
- Firm offering management consulting, IT consulting and outsourcing and the subject of the Exposing Evil Empire campaign.
- Derogatory nickname for Accenture.
- Accenture’s ticker or symbol for the Accenture stock on the NY Stock Exchange (NYSE).
- Accenture Delivery Methods
- Accenture’s previous name. Andersen Consulting was a part of Arthur Andersen but in 1989, Arthur Andersen and Andersen Consulting became separate sister units of Andersen Worldwide Société Coopérative. The two units were in a bitter dispute until 2000 and on 1st of January 2001, Andersen Consulting changed name to Accenture. Source: Wikipedia
- Anti-Accenture Movement
- The movement that is behind ExposingEvilEmpire.com
- Nickname for Accenture and a crowd sourced blog where anyone was able to write about Accenture just like here at Exposing Evil Empire.
- Accenture’s own time reporting system.
- Accenture Technology Solutions – a division of Accenture, also called Solutions.
- A term used in some geographies. Similar to on the bench. Paid netsurfer, napper.
- Joint venture between Accenture and Microsoft that provides IT services related to Microsoft’s solutions.
- Banding, or laddering, is the process of evaluating Accenture employees with regards to their work performance.
- 1+ = top 5%
- 3 = Average
- Being unstaffed, i.e. currently not on a client project.
- Cartoons created by James Sanchez (1968-2009) that made fun of Andersen Consulting (now rebranded to Accenture).
- William "Bill" Green. Former Chairman and CEO of Accenture (September 1, 2004-January 1, 2011).
- Business Process Outsourcing
- Urgent problem, task or objective that is to be prioritized.
- One of Accenture’s three dimensions for evaluating its managers and executives. Business operator is the dimension of "getting things done".
- Bar frequented by Accenture employees close to the Q-Center, in St. Charles.
- Your superior or boss.
- Accenture’s REAL Core Values (see "Best People")
- How much of your work week that is charged to a client. Measured in % of an official 40 hour work week.
- Career Limiting Move
- Two weeks training in St. Charles. Consultants go for Core Consultant School, and so on.
- Lucrative project where Accenture is “skimming the cream”.
- Career Terminating Move
- Cover Your Arse
- The date your work has to be finished.
- Any document you’re working on.
- Date of Joining
- Evil Empire Employee (EEE) – Accenture Professional
- Delivery Unit or Development Unit
- The Exposing Evil Empire campaign. Also known as Triple E.
- Ex Evil Empire Employee – former Accenture professional.
- Exposing ‘Exposing Evil Empire’-Employee
- Tools used by Accenture
- Secretary to a Managing Director (Senior Executive).
- Someone joining Accenture with previous work experience, rather than straight out of college.
Family. See Girl Friend.
- F*cked Up Beyond All RecognitionWhat you are after a few years with Accenture.
- The amount of money you need to be able to tell everyone to just f*ck off.Yes, that includes telling your Career Counselor and HR to bugger off and shove your employment contract up their arses.As an example, if you need $2.000 in income per month to live a good life, and expect 10% return on your capital per year, then your FOA is $2.000 * 12 months / 10% = $480.000. Once you own $240.000 you don’t need a salary and can just tell your employer to sod off.Just don’t expect to save up to your FOA working as an eee.
- Fiscal Year – The reporting period for the annual results.Recently Accenture changed to have its Fiscal Year match the calender year, ending on Dec 31.In the past Accenture’s fiscal year ended on August 31, which made it necessary to specify “in FY2011” instead of just “in 2011”.
- A circle ranging from empty to full, used to show qualitative information in a quasi-quantitative way.Invented by Harvey Poppel at Booz Allen Hamilton, who is not to be confused with Mr. Harvey Ball, inventor of the yellow smiley face.
- Human Resource Representative – the old title for Talent Fulfillment Specialist – an employee working with personnel tasks.
- Head Start Foundation ProgramA 22 day unpaid training program that new employees go through before they join Accenture in India. Attendance is mandatory. Topics are: personal development, programming, OS and networking, RDBMS, OOPS and web development, etc.
- Some one you had time to be with or at least think about before you entered Accenture.One thing to add: there is a lot of inbreeding going on in Accenture. Mostly these people meet in Q-Center activities.Perhaps this fenomena is similar to closed sect societies.The inbreeding is a proof of the fact that nobody will ever have time to meet ladies outside of EE, just the way EE likes it.Although Managing Directors are of course the biggest wannabe alpha males around, in real life they just suck (can only get a wife if she is a subordinate in EE).If you are a girl and wonder why we don’t define Boy Friend and why we call all Managing Directors for ‘him’ it’s because Accenture is heavily gender biased (see sausage fest). More than 70% of employees are men. Most Talent Fulfillment Specialists and recruiters are women though.
- Division within Accenture that specializes in a functional expertise.As Accenture is a matrix organization you can either be a consultant focusing on a function or on an industry.The three Growth Platforms are:
- Management Consulting
Service lines include: Customer Relationship Management, Finance & Performance Management, Process & Innovation Performance, Risk Management, Strategy, Supply Chain Management, and Talent & Organization Performance
Enterprise solutions, system integration, technical architecture, business intelligence, infrastructure consulting, and technology research/development
- Business Process Outsourcing
Call centers, procurement, HR, finance and accounting, etc.
Growth platform, not to be confused with burning platform.
- Just F*cking Do it
Indenture. See BigTime Consulting.
- In My Humble OpinionExpression that can be used by Analysts and Consultants.The ‘H‘ is dropped by managers and above, as they are not very humble people.
- A visual way to structure a problem.For example, how do we increase profits:
- Increase revenue
- Increase sales volume
- Increase price (assuming inelastic prices)
- Decrease costs
- Decrease fixed costs
- Decrease variable costs
- Knowledge Exchange – Section on the Accenture Portal with old client reports, etc.A very messy knowledge management system.
- Kill Me Now
Laddering, see banding.
- Getting something done, taking responsibility for a task.This expression often used by Accenture project managers towards an analyst or consultant, referring to some task that has nothing to do with leading. Often it is a one-person task and there is no one else to lead."Take the lead on that" sounds better than "do that".For example: "Why don’t you go ahead and take the lead on crunching the numbers on the IT cost."The analyst feels like a leader, which he has learned at University is a good thing, instead of realizing that he just received an order.
- A lifer is a manager or above who has never had another job and only knows how to do things the Accenture way.If you are an analyst or consultant reporting to a lifer your project will be managed day to day from one knee jerk to another and you will spend your evenings and weekends doing work a second and third time until you randomly land your arrow on the ever shifting apple of scope creep.Don’t worry though, all that overtime you aren’t allowed to submit in your time report will help your manager show that he delivered the project under budget and contribute to his promotion while your performance review says that you need to learn to work smarter not harder.
- Local Office Training
- Position equivalent to partner at most consulting firms, but since Accenture is a publicly traded company, they have shareholders rather than partners owning a private company.Managing Directors are highest up in the Accenture hierarchy and are all shareholders of the corporation.Those Managing Directors who were partners of Andersen Consulting before the IPO, hit the jackpot financially. These days it is less interesting to be promoted to MD.If you get promoted to Managing Director you get a bonus in Accenture shares, but as a condition you have to work four more years to you get those shares.If you thought becoming MD means reaching the top where you can chill and watch the money role in, think again.Within the Managing Director level, there are even more hierarchical levels. Level 4.4 is the lowest level, then follows level 4.3, level 4.2, level 4.1, then level 3.4 and so on. The CEO is level 1.1.For every promotion you get more and more responsibility and higher targets so there is no time to chill. If you get promoted to level 4.3, again you get shares if you stay for a few more years. This makes it hard to quit.Up until 2013 this title was called Senior Executive.Also see: List of New Managing Directors at Accenture (Dec, 2015)
- Former head of the Management Consulting division.Got his 15 minutes of fame when Financial Times published one of his emails to show the consulting mumbo jumbo at Accenture and dubbed him the "next king of waffle words".It is quite interesting to read this analysis of Mark Foster’s writings by an objective outsider – you realize how much crap Accenture Managing Directors actually write (and that much of it is outright wrong or POOHA).See also:
- The Financial Times Article (subscription to FT needed)
- Management Consulting & Integrated Markets – This is the management consulting division of Accenture.MC didn’t sound cool and confusing enough.Update: MCIM has been renamed to Management Consulting.
- Mutually Exclusive, Collectively ExhaustiveMECE is a grouping principle. It states that if you organize data into categories, these categories should not overlap each other, and they should not leave any gaps. Your categories are then MECE.You can see it as pouring liquid into different buckets. You can’t pour the same liquid into two buckets at the same time (Mutually Exclusive…), and your buckets should receive all the liquid (…Collectively Exhaustive).An issue tree normally needs to be MECE.
- Mumbo-Jumbo point of view from Accenture on general business trends and globalization. Also a corporate magazine.
- Mind Your Own Business
- No Discernable Value Added
- No Reply Necessary
- Department within Accenture that specializes on a group of related industry sector.There are five operating groups, each serving several industry sectors:
If you get hired to an operating group, you will only work with companies within that sector but you might end up doing all kinds of projects, thus not building any functional expertise.Accenture is a matrix organization, with Growth Platforms as the other dimension.
- Communications, Media & High Tech (C&HT):
Communications, Electronics and High Tech (E&HT), Media and Entertainment
- Financial Services:
Banking, Capital Markets, Insurance
Automotive, Air, Freight & Travel Services, Consumer Goods & Services, Industrial Equipment, Infrastructure & Transportation Services, Life Sciences, Retail
Chemicals, Energy, Natural Resources, Utilities
- Health & Public Service:
Health, Public Service (PS)
- Plan, Delay, Cancel, Apologize
- Your allowance for food, etc. when abroad.
- One of three dimensions Accenture’s managers and executives are being evaluated on.People Developer is about how one develops one’s subordinates. It is by far the least important dimension. To get promoted, being a Value Creator is much more important.
- Problem In Chair, Not In Computer
- Pull It Out of Thin Air
- Performance Improvement PlanWhen Accenture wants to fire someone, it often puts them on a so called performance improvement plan. Most often you get fired after the period is over (somthing like three months). It is mainly a way for Accenture to cover its back, i.e "But we tried to help you improve, sorry, now we have to fire you." PIP exists in certain countries like India and the Philippines.
- Pain In The Arse
- The Chairman and Chief Executive Officer (CEO) and highest ranking executive within Accenture since Jan 1, 2011.
- Project Management Office or Project Management OfficerIf you are an analyst who gets to go ahead and do PMO on a project, this means you are the secretary.
- Pulled Out Of My Ass
- Point Of ViewOften used referring to a business article authored by someone at Accenture.Since Accenture call their articles ‘points of view’ they don’t need to research to see if what they say is true. It’s an opinion.
- "Skills to pay the bills" that you have forgotten as an Evil Empire-employee.Example: “I used to be a great web developer, then I got a job at Accenture and spent the next 4 years with Excel and writing documentation. Before I could find a new job, I had to re-learn my Pre Accenture-Skills in my own spare time.”
- Previously Unrecognized Recruiting ErrorOften used derogatory about another Accenture employees not considered to be good enough by the person using the term.
- A personHuman beings are referred to as "resources" within Accenture.Example: "I need another resource on this project."
Robot. See Drone.
- Managing Director conference or Accenture office party.Accenture is heavily gender biased, in case you didn’t know.
All male Accenture sausage party. Photos downloaded from Flickr – the people in the photos are completely innocent.
- The Managing Director position used to be called Senior Executive from the IPO (2001) until 2013. Position equivalent to partner at most consulting firms, which is also what it was called up until 2001.See Managing Director for more.
- Sub division of a "growth platform".Example: the Customer Relationship Management service line.
- Someone doing mundane tasks.Many tasks don’t require much brain activity. For example running through 1300 test scenarios or entering historic data about your competition into Excel.Of course, Accenture, being such a kind-hearted and caring organization does not want to bother its A-type employees with these boring roles. Therefore you often see the managers going into the wild and capture a monkey. They shave the monkey and dress him in a suit, and place him at a desk along with the other Accenture resources, without the client ever noticing.On very rare occasions, your manager fails to find a monkey and you have to assume the shaved monkey-role. But, don’t worry, it is only for 12 months and in your next project you will be working directly with the CEO of a Fortune 500, we promise (with the shaved-monkey-experience, you will be sooo merited for CEO advising).
- Systems Integration & Technology
- The conclusion or recommendation.Example: "What is the ‘so what’ of this power point slide?"Whoever came up with this Accenture expression surely meant it sarcastically, not arrogantly, but it is most often used quite arrogantly.
- Model to classify people according to how their behavioral styles are perceived by others.The subject is graded on whether he mainly asks or tells (assertive behavior) and if he has task focus or people focus (responsive behavior).There are four behavioral patterns or social styles: Driver, Analytical, Amiable, and Expressive.The model is used quite cynical at Accenture, as people are immediately judged and put into boxes if they reveal their style. It is even more common to be judged on your career level, nonetheless.You can forget about reaching any high level in Accenture if you are not a driver.
- Subject Matter Expert
- Situation Normal, All F*cked Up
- Talent Fulfillment SpecialistAn employee working with personnel tasks.Normally each practice (Service Line or Operating Group) has their own Talent Fulfillment Specialist in each office.They support the Managing Director who is in charge of staffing and also do "out management", amongst other things.
- Three Letter AcronymAccenture loves abbreviating concepts. Examples of TLAs: TLA, CDA, CYA, CTM, KMN
- Policy stating that if you don’t get promoted, you get fired.
- The training facility used by Accenture for Core Analyst and Core Consultant School (etc).This is one of the most evil ways EE hire people, creating fake illusions. Just like the movie “Island”, once a year a few EE people are promised to get a holiday in a dream island called Q-Center.Where is that you might ask? "Chicago", EE would reply proudly.Everybody knows that Chicago is cool old mafia city.Nobody ever know they get to be deported to a distant farm-turned-to-nazi(ee)-camp. It is so far from Chicago that even bus drivers often get lost on the way. Nobody ever escaped this place, so nobody ever know that they have electricity running in the fence around the "paradise".
- One of Accenture’s three dimensions for evaluating its managers and executives.A Value Creator is someone who sells projects.Sales is far more important than for example developing your subordinates.
- How Accenture veterans are used to working.When your project manager says “This is the Accenture way of doing things” he really means: “It’s our way or the high way”. Accenture is highly process oriented, don’t try to be creative. Officially, it is supposed to inspire certain behavior in "all that we do", see:
- A code used for reporting your time in Artes.Every hour of the week needs to be reported as worked on either a project or some other activity. Each project has a time reporting code, a WBS.Some WBS’s are chargeable (billable), some are client facing and some are neither and thus useless if you try to reach your chargeability goals (if you actually care).Interestingly, there is no WBS for being on the bench. In practice employees on the bench write that they do training. Training is not chargeable so it looks bad in your yearly review.Training most often means taking a training module on Accenture’s portal (each module comes with a specific WBS). This means reading some articles on your screen and answering a short test afterwards. There are also generic training WBS’s.Accenture brags that their employees receives 78 hours of training per year. Does this include bench time?If you care about chargeability, you will be under constant pressure to find a chargeable WBS.
Beach. See Bench.
Droid. See Drone.
Have you got new Accenture TLAs or jargon? Please share them in the comments and we will add them to the glossary.